Terms of Service

Service Scope

QiuVPN provides a network acceleration subscription service for cross-border access, AI tools, streaming, and other use cases. It covers 110+ countries / 150+ routes and supports Windows / macOS / iOS / Android / Linux. Users can obtain client software and subscription details through the panel, and use the service within the terms of their selected plan.

The service provides network connectivity only. It does not include accounts, content licenses, or paid benefits from third-party platforms. Those platforms determine their own regional rules, account eligibility, and content licensing. Establishing a network connection does not grant authorization to access all content on a platform.

Account and Subscription Rules

No email address is required to get started; create an account with a username and password. Keep your login details and subscription credentials secure, and do not share subscription links publicly. If you need help because credentials have been lost or exposed, provide verifiable order information through the panel. Never submit your password through a public channel.

There is no limit on the number of devices that can be online at the same time. Use is intended for the account holder's personal devices and does not grant permission to resell or share a subscription. Renting, transferring, or reselling accounts, or distributing subscriptions to others in bulk, is prohibited. If you notice an unusual connection, first check whether your credentials have been exposed, then contact support.

Billing and Refunds

Monthly subscriptions are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Data resets monthly on the activation date; the price difference for a mid-cycle upgrade is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until used and never expire. Alipay / WeChat Pay / USDT are supported.

You may request a full refund for any reason within 7 days of your first payment. Submit a support ticket through the user panel and specify that you want a refund and which order it concerns. You do not need to explain your experience or provide evidence of a fault. Order and payment details are checked only to confirm the refund recipient; there is no separate data-usage threshold. Processing times depend on the payment channel. You can check the status through your ticket.

Before paying, check the plan type, data allowance, and price. See the plans page for full details. If the order status does not match your payment, keep your payment record and submit a support ticket to avoid paying twice.

Lawful Use

Users must comply with the laws and regulations of their location and those applicable to their activities, as well as the rules of the platforms they access. You must not use the service for fraud, intellectual property infringement, distributing illegal content, unauthorized system access, malicious scanning, network attacks, or other unlawful activities.

Do not disrupt other users' connections through automated abuse or malicious consumption of network resources. Anonymous, no-logs operation is part of the service's privacy policy. It does not exempt users from legal responsibility for their own conduct or replace necessary account security measures.

Service Availability and Liability

Connection performance depends on the local network, carrier routes, device configuration, and third-party service policies. QiuVPN does not guarantee that every route will always be available, or that specific websites, regional content, or video quality will remain accessible. Maintenance, network failures, or circumstances beyond our control may cause temporary interruptions. Relevant changes will be explained through site announcements or panel notifications.

If you encounter a problem, first follow the troubleshooting guide, then submit a support ticket. QiuVPN does not control account or content decisions made by third-party platforms. Liability is determined under applicable law and based on the actual circumstances. These terms do not exclude liability or user rights that cannot legally be limited.

Account Termination and Changes to These Terms

In cases of illegal use, resale or sharing, malicious attacks, or other serious violations of these terms, QiuVPN may suspend relevant connections or terminate account access, as appropriate. The reason for the action and how to appeal will be explained through the panel. If you disagree with the outcome, you may submit a support ticket to request a review. Account action does not automatically cancel any refund rights available under applicable law.

When service rules change, the revised terms will be published on this page and the update month will be changed. Changes affecting prices, refunds, or important user rights will be explained through site announcements or panel notifications. Changes will not retroactively reduce benefits agreed for orders already in effect. Review any changes before continuing to use the service. If you do not accept them, you may stop using the service and contact support through a ticket to ask how your existing subscription will be handled.